Getting Started

Getting Started Guide

• Step 1: Create a free Picturelife account
• Step 2: Get the desktop Smartloader for Mac and Windows
• Step 3: Import pictures from social networks
• Step 4: Get the mobile app for iOS and Android
• Step 5: Complete your Account Information
• Final step: Start using Picturelife!

New to Picturelife

• What are Memories emails and notifications?
• What is the Smartloader?
• Does Picturelife compress or alter my photos in any way?
• What is Picturelife?
• Do I need an account to use Picturelife?
• Can anyone see my Picturelife photos and videos?

See all 11 articles

Uploading

• ★ How do I know my camera roll pictures & videos have been uploaded?
• How do I import my photos from Dropbox?
• Uploading FAQs - iOS app for iPhone & iPad
• How does Picturelife handle Duplicates?
• How do I manage what gets uploaded to the Picturelife Cloud via iOS?
• Import pictures from your favorite social networks

See all 7 articles

Pricing & Billing

• How does the new pricing affect my existing subscription?
• What are the new subscription Plans?
• I'm keeping my plan for now - can I change my mind in the future?
• I just paid my bill & now I want to switch - will I be charged twice?

Account Management

• ★ How do I share my storage?
• How do I opt out of Picturelife Memories emails and newsletters?
• How do I change my account settings?
• What does "Shared Plan" mean exactly? (and FAQs)
• I forgot my password. How do I reset it?
• How do I change my password?

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The New Help Center

• ★ New Help Center FAQs
• Help Center Guidelines