Sign in
Submit a request
My activities
English (US)
Deutsch
Español
Français
Help Center
Common Issues
Common Issues
All apps - trouble shooting
Importing and Uploading
My SmugMug photos aren't fully imported
The Picturelife Status Update Blog - 2014
Picturelife Uptime - August 29
Lightroom plugin keywords, Mac Smartloader failed uploads, library resets - August 14
Upside down iOS videos (resolved) - July 28
The Picturelife Updates issue - July 14
The Picturelife Website
I get an error when I try to post to Facebook
Why isn't the embed link ellipsis showing up in my Picturelife?
What is a media ID and how do I find it on the website?
Videos are not playing in the web app
Deleted photos keep reappearing as trash can icons
iOS
★
I just updated the iOS app and can't see all my photos! Help!
★
Places is missing a ton of pictures / locations
What is a media ID and how do I find it in the iOS app?
Your Account
Downgrade or cancel your Picturelife subscription
Delete your Picturelife Account
Desktop Smartloader
Run a diagnostic log
Run a verbose diagnostic log - Mac Smartloader only
How to do a clean install for Mac
Uninstall the Mac desktop application
How to do a clean install for Windows PC
Uninstall the Windows desktop application
Contact Picturelife Support
How to contact Picturelife Support
Powered by Zendesk